1. Who We Are
Agency name: SWEN Voile Inc.
Legal status: Company registered in Quebec
Quebec Enterprise Register Number: 1180312192
Travel Agency License Number (OPC): 703701
Phone: +1 263 384 7936
Email address: contact@swenvoile.com
Website: swenvoile.com/en/
SWEN Voile Inc. is an agency specialized in organizing sailing trips and nautical training in Quebec and internationally.
2. Activities
SWEN Voile Inc. offers:
- sailing trips and cruises,
- sailing and navigation training courses,
- guided nautical experiences.
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3. Accommodation and Technical Infrastructure
The site is hosted with WHC and uses services from Cloudflare for performance, security, and content delivery.
4. Liability
SWEN Voile Inc. makes every effort to provide accurate and up-to-date information on its website. However, the company cannot be held responsible for errors, omissions, or damages resulting from the use of this information or from participation in the activities offered.
5. Payments and Security
Online payments are securely processed via Stripe.
SWEN Voile Inc. does not host, store, or have access to its clients’ sensitive payment data (credit card numbers, CVV, expiration dates, etc.).
In addition, payment and authentication data associated with transactions are processed directly by Stripe, in accordance with their international security standards.
SWEN Voile Inc. collects only the information necessary for managing bookings and services, such as:
- first and last name
- email address
- phone number
- booking-related information (dates, activities, preferences)
These data are used exclusively to:
- manage bookings,
- deliver services,
- communicate with the client,
Customer payments are protected in accordance with the rules of the Office de la protection du consommateur (OPC) and the Fonds d’indemnisation des clients des agents de voyages (FICAV).
6. Protection of Personal Information
SWEN Voile Inc. personal information collected through this website is used solely for managing inquiries, bookings, and the services offered by SWEN Voile Inc.
This information is neither sold nor shared with third parties without consent.
In accordance with Quebec’s Act respecting the protection of personal information in the private sector, you have the right to access, correct, and request deletion of your data.
To exercise these rights, please contact us at : contact@swenvoile.com
Personal Information Protection Officer : SWEN Voile Inc.
Data are retained only for as long as necessary to manage services and comply with legal obligations.
7. Cookies
This website uses cookies to improve user experience and analyze website traffic.
You can manage or disable cookies through your browser settings.
8. Embedded Content
Embedded content (videos, images, articles, etc.) from other websites behaves in the same way as if you were visiting those websites directly.
These websites may collect data, use cookies, and embed third-party tracking tools.
9. Intellectual Property
All website content (texts, images, graphics, logos, videos) is protected by copyright law.
Any reproduction, distribution, or use without prior authorization is prohibited.
10. Disputes
In the event of a dispute, the applicable law is Canadian and Quebec law.
The competent courts are those of the registered office of SWEN Voile Inc.
11. Contact
For any questions or information:
Email : contact@swenvoile.com
Phone : +1 263 384 7936